Returns & Exchanges
At Micro Ingredients, we stand behind the quality of our products and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied with your order, we are here to help with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return within 30 days of delivery.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that the safety seal is intact for eligible returns to qualify for a full refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to send the items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.